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Effective Date: 20 August 2025
At Janet Wave Investments, we respect your privacy and are committed to protecting the personal information you provide when using our website, services, and investment platform.
This Privacy Policy explains how we collect, use, store, and protect your information.
When you use Janet Wave Investments, we may collect information that you voluntarily provide, including:
Full name
Email address
Phone number
Account login information
Investment and transaction information
Payment-related information
Identification or verification information where required
Information you provide when contacting or communicating with us
We may also automatically collect certain technical information, such as your IP address, browser type, device information, and general website usage data.
We may use the information we collect to:
Create and manage your account
Process and manage your investments and transactions
Provide and improve our services
Verify your identity and account information
Communicate with you regarding your account, investments, and our services
Send important service-related notifications
Detect and prevent fraudulent, unauthorized, or suspicious activities
Maintain the security and functionality of our platform
Comply with applicable legal and regulatory requirements
We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. While we make reasonable efforts to protect your information, we cannot guarantee absolute security.
Janet Wave Investments does not sell or rent your personal information.
We may share information where reasonably necessary to operate our services, process transactions, provide technical services, prevent fraud, comply with legal obligations, or protect our rights and users.
Any third parties who process information on our behalf are expected to handle such information appropriately and securely.
Our website may use cookies and similar technologies to improve functionality, remember preferences, understand website usage, and enhance your experience.
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some features of the website.
We retain personal information for as long as reasonably necessary to provide our services, maintain appropriate business and financial records, resolve disputes, enforce agreements, and comply with applicable legal or regulatory obligations.
When information is no longer required, we may securely delete or anonymize it where appropriate.
Depending on applicable laws, you may have rights concerning your personal information, including the right to request access to, correction of, or deletion of certain information.
You may also have the right to object to or restrict certain processing activities where applicable.
Requests relating to your personal information can be made through our designated support email.
You are responsible for maintaining the confidentiality of your account credentials and for taking reasonable steps to prevent unauthorized access to your account.
If you believe that your account has been accessed without authorization, you should contact us promptly.
Our platform may contain links to or integrate with third-party services. These third parties may have their own privacy policies and practices.
Janet Wave Investments is not responsible for the privacy practices of third-party websites or services that we do not control.
Our services are not intended for individuals who are not legally permitted to participate in investment activities.
We do not knowingly collect personal information from individuals where doing so would violate applicable laws or regulations.
We may update this Privacy Policy from time to time to reflect changes to our services, legal requirements, or privacy practices.
When changes are made, the updated version will be published on this page with a revised effective date.
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, you may contact us at:
helpdesk@janetwavenet
Effective Date: 20 August 2025